Cheap products protect data from Internet snoops
by Alan Zisman (c) 2002 First published
in Business in Vancouver
, Issue #667 August 6-12, 2002 High Tech Office
column
Two weeks ago, I noted that
leaving
your computer wide open on the Internet is akin to leaving an unlocked
door
in my East Vancouver neighborhood. In both cases, expect to find
strangers
poking around to see what they can find.
Like a lock on your door, your computer’s first line of defense is a
firewall:
hardware or software designed to watch Internet packets and keep
uninvited
strangers out. Unfortunately, even with the digital front door locked
by
a firewall, software inadvertently installed on your computer may be
opening
the front window and putting out a ladder, leaving hardware routers and
firewalls
or Windows XP’s built-in software unable to block these invited guests.
A new generation of software firewalls, such as ZoneAlarm (free for
personal
use, $60 and $75 for enhanced Plus and Pro versions: www.zonelabs.com) and Symantec’s
Norton
Personal Firewall or Internet Security ($77 to $154, one of the few
products
with both Windows and Mac versions), can help at both keeping the front
door
locked and keeping the metaphorical windows shut tight; these products
check
both the Internet traffic coming into your computer and the signals
going
out, telling you when your computer is trying to connect to the Net
without
your knowledge.
Others of this ilk worth checking: Tiny Personal Firewall ($60, www.tinysoftware.com) Sygate
Personal
Firewall ($30: www.sygate.com;
both Tiny
and Sygate are free for personal use) and McAfee
Personal
Firewall ($60).
All work in similar fashion and require some user intervention at
first.
They scan your system, searching for applications that can call out on
the
Net, presenting a list for your approval. Be prepared to be surprised
both
by programs that you have never heard of and at programs that are
Net-enabled.
Why, for example, does Microsoft Word need to phone home?
Afterwards, the first time a piece of software on your computer tries
to
call out, you’ll be advised, and asked to either give that program
approval
to do what it wants, allow it to connect just this time, or cut off its
Internet
privileges entirely. This can be a pain for the first day or two after
you
install your firewall software, as you give blanket approval to your
browser,
e-mail program, and the like, but a few days it should settle down.
As well, the default settings on some of these programs notify you
every
time a stranger rattles the locked front door to check whether your
computer
is vulnerable. It’s surprising to see how often this can happen
(several
times an hour in my case), and comforting to get a sense of the
firewall
at work, but all these interruptions get tedious fast. Luckily, it’s
easy
to turn the notifications off, leaving the firewall to maintain a log
behind
the scenes. You may also need some to fiddle with the firewall’s
settings
to allow access across a local area network while locking out Internet
outsiders.
The products listed all provide good basic protection, and any of the
free
trio will be fine for personal use. Beyond that, it’s worth looking at
the
extended features. Symantec’s Norton Internet Security comes in Basic
and
Professional editions, for example. Both include the firewall and a
copy
of Norton Antivirus (my preferred choice), along with a Privacy Control
feature
to make it more difficult for specified personal information (like
credit
card numbers) to be transmitted from your computer without your
consent.
The basic package also includes a Parental Control feature, letting
parents
block types of Internet sites or activities that their children can
take
part in.
The more expensive Pro edition drops the parental controls, replacing
them
with more workplace-focused Productivity Control, which similarly
limits
how workplace computers can access the Net.